Work Type: Part Time Location: E-Commerce and Fulfillment
The Fulfillment/Wholesale/Private Client Delivery Driver reports directly to the Manager of Distribution, Fulfilment and Warehouse and works directly with the fulfilment warehouse team.
The Fulfillment/Wholesale/Private Client Delivery Driver is responsible for the delivery of product to wholesale and private client accounts. This includes, but not limited to order selection, order fulfillment and front-end customer service.
DUTIES AND RESPONSIBILITIES: (include but are not limited to)
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Assisting with loading and unloading items from vehicles.
Accepting payments for delivered items when customer is required to pay by check. Follow all check handling procedures.
Providing excellent customer service, answering questions, and handling complaints from clients.
Adhering to assigned routes and following time schedules.
Abiding by all transportation laws and maintaining a safe driving record.
Preparing reports and other documents relating to deliveries.
Operating equipment and machines, such as cars, trucks, pallet jacks, etc.
Potential to drive long distances to deliver product to customers.
Refuel and clean vehicle.
Report of all road incidents to the Manager and following accident procedures.
Inspect trucks and record issues.
Requires a high school diploma and a minimum of 1 years of experience in the customer service, retail, and/or hospitality industry, preferably in a high volume, fast paced environment.
Strong organization and communication skills to discern and address the needs of customers and fellow employees.
Demonstrated ability and desire to have a positive attitude and professional demeanor in all situations.
Passion for Levante and the craft beer business; strong knowledge of craft beer is desired.
Ability to work effectively with people at all levels across the organizations.
Must be able to lift 55lbs and move kegs with little to no assistance and can stand, walk, lift, and bend for long periods of time.
Previous warehouse, packaging, or customer service experience a plus, but not required.